Advanced Satellite Communications Job Opening

Title: Cable TV Systems Operation Manager

Reports to: General Ops

Class: Full-Time

Overview:

The Operation Manager is responsible for ensuring that all commercial satellite TV projects, DIRECTV & audio video systems are quoted, delivered, and installed on time and on budget, aligning with customer expectations.  In this role, you will provide sales and service, technical support, engineering, and project management in support of the sales team and our customers in markets served by ASC, INCLUDING hotels, senior living, hospitals, and other hospitality and business segments.

Proposal and Estimating Responsibilities:

• Provide technical and sales support to internal teams
• Survey, inspect and audit customer / prospect site locations
• Write and submit installation documents and summaries
• Application / Engineer solutions – stay current with industry technology and installation requirements
• Create and approve proposals

Operation Management Responsibilities:

• Manage installations – technical team and customer requirements
• Coordinate and direct on-site installation teams
• Provide training to end-users
• Inspect and verify quality of installations / work
• Manage budgets and timelines
• Support sales in managing customer expectations

General Expectations:

• Responsible for servicing existing client base and working directly with ASC sales, support staff and employees
• Provide timely and accurate responses to customer questions and concerns
• Responsible for on-site training and inspections
• Track and provide accurate installation information for continuous improvement in our processes
• Acquire and maintain sound knowledge of all product lines and services offered

Qualifications:

• Two or four-year degree from an accredited college or university
• Project management experience
• Broad knowledge of various signal level meters / electronic test equipment
• Basic working knowledge of data and IP networks required
• Experience with design, build and installation of commercial DIRECTV or DISH Network head end systems in a commercial environment
• SBCA or other industry certifications is a plus
• Experience in the following additional technical areas is a plus – sound systems and video distribution, wireless networking, digital signage, hard line and fiber systems

Additional Skills and Abilities:

• Excellent written and verbal communication skills
• Must be responsible, self-motivated, self-starter, personable and well-organized
• Superior customer support service skills
• Ability to manage multiple tasks and projects simultaneously and meet deadlines
• Strong interpersonal skills - ability to work with diverse groups including ASC staff
• Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook
• Must be able to read and effectively interpret general blue prints and site plans

Specific Requirements:

• Moderate amount of travel to customer and vendor sites is expected
• Valid and current driver’s license
• Microsoft Office assessment test required

Compensation:

• $65,000 to $75,000 annually based on experience
• Bonus opportunities
• Company vehicle, travel allowance
• Earned PTO and holiday pay
• Office suite and company PDA and cell phone
• Relocation expense support will be considered for the right candidate

This great job opportunity needs to be filled immediately – No later than July 31^st , 2015.

Please submit your resume along with a simple cover letter to
asc-marketing@advancedsat.com.